Bedford, MA

RISI, Inc., is the leading information provider for the global forest products industry. Our clients - 95% of the world's leading forest products companies, as well as industry suppliers, financial institutions and consumer products companies - use our market data and analysis to make better decisions with their strategy, sales and marketing initiatives.

With offices in Boston (Bedford), Brussels, Atlanta, San Francisco, Sao Paulo, and Shanghai, we are truly internationally positioned and focused. We're small enough that you can see the impact of your work, but large enough to have a wealth of experienced professionals to learn from - many of whom are recognized as leading authorities in their fields.

Located in Bedford, MA, the corporate headquarters, the Inside Sales Representative's region will cover the globe with primary focus on North America. You will be responsible for making outbound calls and fielding incoming sales opportunities, qualifying and proactively targeting growth opportunities.

Position Summary

The Inside Sales Representative is responsible for managing RISI's business relationships with customers in a team setting. Major goals include business revenue protection and growth, retention of existing subscription business, identification of cross-selling and up-selling opportunities, and highly responsive client service. Specific measurable goals are established on an annual basis.

Core Responsibilities

• Make outbound calls to prospects; qualify and convert new business.
• Effectively use sales and retention techniques to ensure that existing business is renewed each year.
• Understand product strengths and functionality in sufficient depth to qualify prospects by phone.
• Respond to lead generation and marketing efforts.
• Identify, up-sell and cross-sell opportunities from existing client base.

Desired Skills / Skills Sets Required

• Enthusiastic, up-beat attitude; team player.
• Must be articulate and personable on the phone in addition to possessing strong writing skills for professional communications.
• Effective organizational and time management skills.
• Excellent interpersonal and customer relationship skills.
• Experience with Windows, Microsoft Office, and web browsers.
• College Degree (2 or 4 year).

To apply for this position, please send resume with cover letter including your qualifications and salary requirements to jobs@risiinfo.com and indicate job code ISR-Bed09. (No phone calls, please.) For more information on RISI, Inc., please visit our website at www.risiinfo.com.