Description

This selling position plays a key role in renewing, cross-selling, up-selling and supporting our extensive market intelligence suite of products. Pulp & paper companies, consumer products companies, mill suppliers and financial institutions are among our long list of customers. This position will operate out of our Bedford, MA office.

Primary Responsibilities

The the inside Sales Specialist will split their time between proactive selling and post sales support. You will prospect new customers and contact existing customers to assist with renewing and upgrading their services and subscriptions. Responsibilities will also include special calling campaigns such as selling new editions of annual reports, market research, usage campaigns and follow-ups on incoming sales leads. The ideal candidate will quickly learn our products and markets, effectively execute sales calls using top-notch phone closing skills, plan and organize opportunities and follow-ups, and track progress and results in Salesforce.com.

Measured success will be rewarded with a competitive salary plus performance-based bonuses and benefits, so only motivated self-starters need apply.

This position requires:

• 1-3 years inside sales, telemarketing or customer service experience in a high volume environment; b-to-b experience a plus
• Ability to connect with customers over the phone to successfully close new business
• Knowledge of Salesforce.com a plus, but not necessary
• Excellent interpersonal and communication skills, both verbal and written. Professional phone manner a must
• Demonstrated time-management and organizational ability
• Bachelor's degree
• Proficiency in Microsoft Office, including Outlook, Word and Excel

About RISI

RISI is the leading information provider to the global forest products industry. We are an independent team of editors, economists, and engineers and the only B2B information/data provider to cover the industry across all key grades and regions. Our team has offices in eight countries and a collective 1000+ years of experience in forest products.

To apply for this position, please send resume with cover letter including your salary requirements to jobs@risi.com. (Due to the expected volume of resumes received for this position, only candidates of interest will be contacted. No phone calls, please). Applicants must be currently authorized to work in the United States for any employer. For more information about RISI, please visit our web site at www.risi.com..