Customer Service

Current Customers

Speak with RISI's Customer Service via

Email info@risiinfo.com
In North America, call 866.271.8525
Outside North America call +32.2.536.0748

New Customers - Contact Us About Our Products & Services

Use our web form or use the guide below to identify the RISI representative who is best qualified to assess your needs and provide a solution.

Type of customer/product	Contact
Pulp and paper
In North America Producers, Governments, Associations, Printers, Merchants, Converters	Natalie Rotondi 866.271.8525 (press option 1) pp@risiinfo.com
In North America Suppliers, Financial Community, Publishers	Sara Girtz 770.373.3001 sgirtz@risiinfo.com
In Latin America or Oceania	Luis Sucupira +55.11.3848.9051 ext.13 lsucupira@risiinfo.com
In EMEA	Tea Tuuli +32.2.536.0743 ttuuli@risiinfo.com
In Asia	Levi Li +86.21.6875.9556 lli@risiinfo.com
Cost Benchmarking	Deniece Griffin 770-373-3019 dgriffin@risiinfo.com
Wood products and timber
Worldwide	Morgan Leeman 866 271 8525 (press Option 3) wt@risiinfo.com
Media, advertising and promotional opportunities
In the Americas	Misty Belser 415.947.3605 mbelser@risiinfo.com
Europe, Middle East, Asia, Latin America and Africa	Remy Poos +32.2.536.0735 rpoos@risiinfo.com