CUSTOMER SERVICE
To get an answer even faster see our new FAQ Page
Speak with RISI's Customer Service via 
Email info@risiinfo.com
In North America, call 866.271.8525
Outside North America call +32.2.536.0748
New Customers - Contact Us About Our Products & Services
Use our web form or use the guide below to identify the RISI representative who is best qualified to assess your needs and provide a solution.
| Type of customer/product | Contact |
| Pulp and paper | |
In North AmericaProducers, Governments, Associations, Printers, Merchants, Converters |
Natalie Rotondi 781.734.8963 nrotondi@risiinfo.com |
In North AmericaSuppliers, Financial Community, Publishers |
Sara Girtz 770.373.3001 sgirtz@risiinfo.com |
In Latin America or Oceania |
Luis Sucupira +55.11.3848.9051 ext.13 lsucupira@risiinfo.com |
In EMEA |
Tea Tuuli +32.2.536.0743 ttuuli@risiinfo.com |
In Asia |
Levi Li +86.139.1714.6037 lli@risiinfo.com |
Cost Benchmarking |
Deniece Griffin 770-373-3019 dgriffin@risiinfo.com |
| Wood products and timber | |
Worldwide |
Trish Roche 866 271 8525 (press Option 3) wt@risiinfo.com |
| Media, advertising and promotional opportunities | |
In the Americas |
Misty Belser 919.747.9560 mbelser@risiinfo.com |
Europe, Middle East, Asia, Latin America and Africa |
Remy Poos +32.2.536.0735 rpoos@risiinfo.com |