CUSTOMER SERVICE
To get an answer even faster see our new FAQ Page
Speak with RISI's Customer Service via 
Email info@risi.com
In North America call 866.271.8525
Outside North America call +32.2.536.0748
New Customers - Contact Us About Our Products & Services
Use our web form or use the guide below to identify the RISI representative who is best qualified to assess your needs and provide a solution.
| Type of customer/product | Contact |
| Pulp and paper | |
AsiaConsulting Services |
 Dali Zhang+86.21.6157.3958 dzhang@risi.com |
AsiaSubscription Products & Services |
 Levi Li+86.21.6157 3976 lli@risi.com |
Continental Europe, Middle East, Oceania & Africa |
 Gregory Ardoullie+32.2.536.07.53 gardoullie@risi.com |
Latin America |
 Luis Sucupira+55.11.3848.9051 ext. 21 lsucupira@risi.com |
Scandinavia & Eastern Europe |
 Tea Tuuli+32.2.536.07.43 ttuuli@risi.com |
North AmericaProducers, Printers, Merchants, Converters, Waste Recovery, Governments, Associations |
 Natalie Rotondi+1.781.734.8963 nrotondi@risi.com |
 Paul Lohnes+1.781.734.8934 plohnes@risi.com |
|
North AmericaFinancials, End Users, Consultants |
 Sara Girtz+1.770.373.3001 sgirtz@risi.com |
North AmericaSuppliers, Engineers |
 Misty Belser+1.919.285.2800 mbelser@risi.com |
| Wood products and timber | |
Worldwide |
Trish Roche +1.781.734.8967 troche@risi.com |
| Media, advertising and promotional opportunities | |
North America |
Misty Belser +1.919.285.2800 mbelser@risi.com |
Europe, Middle East, Asia, Latin America and Africa |
 Remy Poos+32.2.536.0735 rpoos@risi.com |